Matomo Cloud and GDPR: hosting, non-EU transfer and DPA

Matomo Cloud is published by InnoCraft Ltd. If your teams use it, it is a processor within the meaning of Article 28 GDPR and it must appear in your record of processing activities.

Does using Matomo Cloud mean a non-EU transfer?

Yes, but to a country covered by an adequacy decision (New Zealand): no additional safeguard is required, the destination country must still be named in your register.

What to write in your Article 30 record

Purpose: Analytics. Categories of personal data: usage data, technical data. Recipient: InnoCraft Ltd. Transfer: Adequate country. Retention: aligned with the contract or the account lifetime, whichever is shorter.

How RoPA Pilot handles it

RoPA Pilot detects Matomo Cloud from the domain name of the tab — never from page content — and pre-fills the record above in one click. The extension flags the record if the transfer mechanism is missing or unverified.

Indicative information from public sources. The transfer mechanism actually applicable to you is the one written in your contract.